FAQ

CAN I COLLECT MY ORDER FROM EARTHYMA PRODUCTS DIRECT?

Yes, you can collect from us in Magill, South Australia. Drop us a line at hello@earthyma.com.au to discuss or choose "PICK UP FROM EARTHYMA DIRECT" at checkout. Bonus is you will NOT be charged postage.

 

HOW THE DELIVERY SURCHARGE WORKS:

We can deliver any order LARGE or SMALL to the following South Aust COUNCIL areas for a surcharge of $5:

Campbelltown, Norwood, Payneham & St Peters, Burnside, Unley and Tea Tree Gully

City of Adelaide


We will aim to get your products to you as soon as possible however please allow between 3-5 days for delivery.

To order click at checkout DELIVER PERSONALLY - CERTAIN ADELAIDE SUBURBS ONLY 

 

LOVE THE ECO NATURAL WIPES AND WOULD LIKE TO REFILL? 
Once finished the contents, Contact Earthyma to swap your empty container for a full container at the discounted rate of $6.
We are happy to arrange collection and deliver if your location is within the following COUNCIL Areas: Campbelltown, Norwood, Payneham & St Peters, Burnside, Unley, Tea Tree Gully & City of Adelaide.
Usually customers leave empty containers in a safe place and we collect them direct from their property and leave full containers. Payment can be made by bank deposit direct to us or order through our website. For orders of more than two refills we won’t charge the delivery surcharge.

 

DO YOU REUSE THE CONTAINERS FOR THE WIPES?

YES! The wipes containers can be used again and again and again. If you purchase a new container you will receive a brand spanking new container however refill containers have been previously used.
We are BIG on quality control therefore we always thoroughly clean and sanitize the wipes containers between every single use. When possible we try and give your same containers back to you.