FAQ

CAN I COLLECT MY ORDER FROM EARTHYMA PRODUCTS DIRECT?

Yes, you can collect from us in Magill, South Australia. Drop us a line at loveearthproducts@outlook.com to discuss or choose "PICK UP FROM EARTHYMA DIRECT" at checkout. Bonus is you will NOT be charged postage.

 

HOW THE DELIVERY SURCHARGE WORKS:

We can deliver any order LARGE or SMALL to the following South Aust COUNCIL areas for a surcharge of $5:

Campbelltown, Norwood, Payneham & St Peters, Burnside, Unley and Tea Tree Gully

City of Adelaide


We will aim to get your products to you as soon as possible however please allow between 3-5 days for delivery.

To order click at checkout DELIVER PERSONALLY - CERTAIN ADELAIDE SUBURBS ONLY 

 

LOVE THE ECO NATURAL WIPES AND WOULD LIKE TO REFILL? 
Once finished the contents, contact Earthyma Products and swap your empty container for a full one at a discounted rate ($6 each).
We are happy to arrange collection and deliver if your location is within the following COUNCIL Areas: Campbelltown, Norwood, Payneham & St Peters, Burnside, Unley, Tea Tree Gully & City of Adelaide.
Usually customers leave empty containers in a safe place and we collect them and drop full containers. Payment can be made by bank deposit direct to us or through our website. For orders of x2 refills or more we won’t charge the delivery surcharge.

 

DO YOU REUSE THE CONTAINERS FOR THE WIPES?

YES!!!! The wipes containers can be used again and again and again. If you purchase a new container you will receive a brand spanking new container however refills have already been pre loved.
We are BIG on quality control therefore we always thoroughly clean and sanitize the wipes containers between EVERY use. Where possible we try and give the same containers back to you.